July 2017 — Present
• Leading user testing for system mapping product to inform the product vision, roadmap, and business model and coordinating with technical team to design new features.
• Developed curriculum, scripts, and visuals for online course on systems mapping using Litmos for the Aga Khan Foundation.
• Facilitating the revamp of the website and brand.
• Overseeing outreach strategy and building critical communications infrastructure to establish strategic partnerships.