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Alexia Petricu

Alexia Petricu

Client Relationship Associate

Gartner

Twickenham, United Kingdom, gb

I am currently working for the IT research and advisory company Gartner, where I am responsible for managing a big client portfolio and ensuring the efficient delivery of their specific Gartner service. I wish to continue to have important responsibilities, like being accountable for the successful delivery of the full life c...

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Gartner

Client Relationship Associate

 Time Management, Organization, Accountability, Decision Making and Business Relationships Development by managing more than 40 accounts for a total of more than 2000 clients
 Teamwork, Internal Communication and Efficient Service Delivery by liaising with different departments to ensure effective delivery of the service purchased by the client.
 Initiative, Creativity, Enthusiasm, Influencing skills, Strategic Thinking, Communication and People skills by proactively managing the relationship with existing clients to ensure usage of the service purchased
 Customer Service, Questioning, Active Listening, Understanding clients’ needs and Ongoing Learning by advising clients on how to maximize the value they are receiving from their service based on their projects and priorities
 Presentation skills and Effective Speaking by giving presentations of the service to new clients
 Positive Attitude, Coaching and Listening skills by mentoring new hire joining Client Relationship Associate’s team