Aflac
Independent Insurance Agent
February 2013 — Present
Voluntary Employee Benefits
Insurance Agent at Aflac
Voluntary Employee Benefits
Developed constructive and cooperative working relationships with others. Identified information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances. Provided personal assistance to patrons. Worked in a fast paced environment while staying organized.
• Reputation for maintaining customer service standards with excellent feedback
• History of repeat and new customers requesting my service
• Known for creating an atmosphere of enjoyment and pleasure for the customer
•Collaborated with a team of 7 trainers to teach and reinforce the Core Values and Motto to new and current employees
•Maintained leadership roles, which promoted the Core Values of Passion, Partnership, Integrity, and Fun
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•Provided prompt, efficient, friendly, and quality service at all times
•Lead store to be awarded "Real Bar" status by receiving 100% bar shops multiple months in a row
•Aided in raising store sales by consistently up-selling items available
• Responsible for all cash handling and recognition
• Supervised up to ten cashiers at any given time
• Resolved all customers concerns in a friendly and helpful manner