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Alexandra Harwood

Alexandra Harwood

MAC Assistant Retail Manager

Nordstrom

Seattle

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Nordstrom

MAC Assistant Retail Manager

Inspires, coaches, and develops a team of 14 people in providing outstanding customer service, sales, and make-up artistry development.
Maintains personal sales goals, while completing managerial duties.
Writes an effective, sales based schedule for entire team.

Career medium 05
Career
Career medium 02

Nordstrom

Smashbox Business Manager

Provided superior customer service to every customer.
Responsible for creating and maintaining business for the cosmetic brand.
Executed successful, high volume retail events.
Trained department staff on product knowledge.
Created and maintained personal trade.
Acted as "lead business manager" for the region; assisted in sales support and coaching when regional executives were unavailable.
Ran a 30% increase during the 2013 Estée Lauder fiscal year, picking up almost 18 spots in ranking for all Nordstrom locations.

Career

Macy's

Impulse Beauty Counter Manager

Responsible for driving sales for a department of 20+ different cosmetic lines.
Coached a team of four beauty advisors on providing superior customer service, sales, and make up artistry development.
Developed and maintained personal trade with customers.
Created and executed successful retail events.
Maintained visual standard of the department.

Career medium 03
Career