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Alex Toussant

Alex Toussant

Operations Analyst

University Hospitals of Cleveland

Nashville, TN

With a Master's in Health Administration, I decided to join the Peace Corps 2011 where I trained local government project managers on business processes and project management principles. After 2 years abroad, I returned to the US to work as a financial coordinator for Fresenius Medical Care, a dialysis provider. This experie...

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University Hospitals of Cleveland

Operations Analyst

• Created 6 business plans totaling $1.6 Million total
• Managed financial and operational reporting of 266 monthly and quarterly reports
• Supported decisions for operations directors, VPs, and President of the organization
• Automated several reports through excel VBA
• Created and updated quarterly market research on competitors and market share

Key Successes

• Redesign of the monthly reporting to better track progress and present information succinctly
• Improved USNWR ranking of specialties from 7 to 10 programs
• Created market research and market share mapping
• Utilized time series analysis to better predict OR performance by month
• Reduced Dental OR cancelled case rate by 25%