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Aleeshia Tozzi

Aleeshia Tozzi

Supervisor

UBC Aquatic Centre

Vancouver, Other

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XMC Sports and Entertainment

Product Specialist

- Promote and market LG Home Electronic Products in-store
- Meet daily and weekly sales quotas
- Self-report daily on in-field activities, such as sales targets met, customer interactions, product demonstrations and positive moments that capture the brand's mission statement
- Represent the company and brand in a professional and friendly manner
- Provide consumer and retailer feedback to help develop stronger marketing strategies

Career medium 02
Career
Career medium 06

UBC Athletics

Supervisor/Lifeguard/Swim Instructor

- Apply preventative guarding techniques and strictly enforcing rules to ensure patron safety at all times while in the facility
- Manage rotation shifts for all staff on duty
- Ensure daily tasks are completed and maintain mechanical operations of the facility
- Uphold positive public relations by communicating regularly with patrons
- Held a position on CUPE 116's bargaining committee for our facility and worked with committee to draft a new agreement between the the employees and the University, Athletics Department

Career

LIT First Aid & Lifeguard Training

Customer Service Administrator

- Manage and maintain customer database
- Manage online registration system and help maintain positive relationships with recreation facilities and call centre staff
- Uphold high quality of customer service through telephone and email communication
- Increase social media presence by sourcing jobs and managing content posted on Facebook and Twitter

Career medium 06
Career
Career medium 03

Marketplace IGA #87

Cashier/ File Management

- Provide efficient and friendly cash management to all customers
- Effectively help customers solve any problems, issues, or questions they had
- Uphold a high level of "first and last" customer service by ensuring all customers were greeted upon arrival and had no concerns upon departure
- Worked with a small team to ensure weekly and monthly sales tickets turnovers were all updated in the computer system and on the sales floor
- Worked with the store owner and front end supervisors to provide public relations through our "shop by call" program for the neighbouring senior's home

Career

The University of British Columbia

Bachelor of Arts (B.A.), English Literature (British and Commonwealth)