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Alana Hefner

Alana Hefner

Director, Career Services

Tarleton State University

Licensed Professional Counselor and Director of Career Services


Tarleton State University

Director, Career Services

*Supervises staff, develops and manages budget, develops policy and coordinates planning and assessment activities *Develop educational career planning activities/programming that supports and promotes
experiential learning, including internships and service learning
* Identify and cultivate relationships with key administrators, departments, faculty, staff, and student leaders to encourage involvement in career development services/programs; seek collaboration with personnel across the university
* Initiate and develop yearly company contacts with employers, solicit sponsorships and advertising for career services events/programs including job fairs and the student handbook; research grants to support existing programs and the development of new programs.
* Instruct and advise students and alumni regarding job search strategies and skill development including resume and letter preparation, interview techniques, graduate school admission, networking and employer research.
* Organize, prepare and present workshops including class/organizational/campus/community outreach presentations/programs, Business Etiquette Dinners, etc.
* Provide career development assistance to students and alumni by conducting individual and group career counseling sessions and administering and interpreting career assessment instruments; Recruit, train and supervise Counseling intern; maintain current knowledge base of labor market trends, occupational information and the local, state and national employer base; coordinate career services needs with off-site campuses.

Career medium 02
Career medium 04

Tarleton State University

Student Success Programs Coordinator

* Manage databases for Learning Communities and Residential College
* Coordinate activities with Residential Living and Learning, Instructors, and Students
* Educate incoming freshmen about Core Curriculum and University Placement Rules
* Advise undeclared majors on academic courses to take
* Explain TSI (Texas Success Initiative) advising to incoming freshmen
* Coordinate/Facilitate meetings for DGS Instructors
* Direct two graduate assistants and one student worker
* Oversee the “Series on Enhancing Your Study Skills” at library
* Instruct DGS 101-University Seminar classes for first time freshmen
* Instruct DGS 100- Study Skills classes for students placed on academic suspension
* Coordinate Advised Admissions program


CASA for the Cross Timbers Area, Inc.-

Program Director/Advocate Supervisor

* Supervised 2 full-time Advocate Supervisors
* Collected and reported statistical data (for grantors and related associations)
* Educated community groups regarding local child abuse statistics and prevention
* Recruited, trained, and monitored volunteer child advocates in three counties
* Provided emotional encouragement and support for volunteers
* Worked in partnership with local/regional CPS administrators, attorneys, and judges
* Co-developed local volunteer training (recognized statewide)
* Educated other CASA organizations on programmatic record keeping and training (one on one basis)
* Presented local training at statewide conference with Texas CASA
* Formulated all program related record/data collection efforts for organization
* Developed Volunteer Policy and Procedure manual

Career medium 03
Career medium 04

CASA for the Cross Timbers Area, Inc

Interim Executive Director

* Managed multiple funding sources for CASA (four state/federal grants)
* Completed monthly Requests for Reimbursement (RFR’s)
* Familiarized self with QuickBooks
* Reconciled bank statement each month
* Operated within parliamentary board procedures
* Produced detailed budget spreadsheets with an active, up-to-date budget
* Collaborated with board of directors
* Provided input for policy and procedure amendments
* Expedited accounts payable
* Insured payroll taxes and all IRS regulations were followed
* Motivated staff through transition period


Tarleton State University

Adjunct Instructor- Psychology Department

* Psychology of Adjustment (2 semesters)
* General Psychology (1 semester)

Pecan Valley MHMR

Mental Health Adult Case Coordinator

* Case management
* Crisis intervention/on-call
* Database management
* Informal counseling for adults with depression and personality disorders

Center for Life Resources MHMR

Continuity of Care Liaison / FEMA- Crisis Counselor

FEMA- Crisis Counselor
* Supervised 10 part-time staff
* Linked and referred clients to community resources
* Counseled flood victims through emotional stress of flood

Continuity of Care Liaison
* Counseled MHMR adult clients with depression and personality disorders
* Generated weekly reports regarding hospitalizations
* Liaison between state/contract hospitals and MHMR
* Crisis intervention- children/adults
* Supervised employees in the absence of the supervisor
* Intake assessments to determine level of need- children/adults
* Conducted crisis intervention training for new employees
* Monitored clients in psychiatric hospital to assist in discharge planning

Career medium 06
Career medium 05

Center for Life Resources

Mental Health Adult Service Coordinator

*Case management and crisis intervention
* Linked, coordinated, and monitored client services
* Conducted service needs assessments for adult clients
* Advocated for clients in the community
* Service plan development and informal counseling
* Monthly client home visits to monitor mental stability


Texas Agricultural Extension Service

Extension Program Assistant-Risk Management Education

* Coordinated various state associates to disperse grant funds for Risk Management Education
* Assisted Extension Economist in presentations to farmers and ranchers
* Created and manipulated spreadsheets

Career medium 04

Tarleton State University

BS, Psychology

Tarleton State University

MEd, Guidance and Counseling