International Turnkey Systems - ITS
Sr. Manager (Higher Education)
June 2003 — Present
“Service Delivery Sr. Manager” responsible for all the Implementations of HE projects across the Middle East region
I have four Departments reporting to me (Implementation, Development, Technical and eLearning) and I am fully responsible for Defining the Budget, Recruiting, Resource allocation/Utilization, and project management with the coordination of the PMO (Project Management Office).
In addition of the above I have been responsible for managing supplier relations for our “One Campus Solution” which include several line of Products (SIS (ellucian (Banner) , Portals, eLearning & LMS, Databases, Integration ,etc.
As a service Delivery manager responsible for the HE Implementations , Me and My team have successfully implemented more than 15 huge ellucian Banner Sites in the region, these sites varies from 40 thousands to 160 thousands students