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Afolabi Olajubu

Afolabi Olajubu

Principal Manager Customer Services And Support

Microaccess Limited

Abuja, F.C.T

Principal Manager Customer Services And Support at Microaccess Limited

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Microaccess Limited

Principal Manager Customer Services And Support

a. Responsible for Maintaining and Exceeding Customer Support Satisfaction for MicroAccess Clients and MicroAccess itself
b. Responsible for Customer Post Implementation Support which includes any Onsite Support or SLA signed with the Customer
c. Ensures that Support processes are based on ITIL standards and practices
d. Constantly ensure cost and resources associated with support delivery are optimised
e. Responsible for the safeguarding of customer information at all times and strict adherence to ISO 27001 and 20000 standards

Career medium 03
Career

Microaccess Limited

Senior Manager Networks

1.Design and Deployment of Enterprise Networks
2.Advanced Unified Communication
3.Advanced Unified Wireless
4. MPLS VPN
5. WAN
6. Project Management

Microaccess Limited

Manager Design/Deployment

a. Design and installation of WIFI- Hotspot network using Mikrotik Router and Cisco AP. Using Cisco SWAN Technology.

b. Enterprise Network Design and Implementation

c. IP Telephony (Voice And Video)

d. VPN

e. WAN

f. Qos/Multicasting/IP Services

g. Routing (OSPF, BGP,)

Career medium 04
Career
Career medium 06

Microaccess Limited

Team Lead Engineering/ Customer Support

a. Managing Wireless and Dialup clients, through remote Network Management, and coordinating and supervising Team of Engineers
b. Design, installation and implementation of LAN/WLAN, VPN, Network Switching and Routing with Cisco Routers

c. Managing Customer support /Help Department

d. Cyber-café Setup.

e. Design and installation of WIFI- Hotspot network using Mikrotik Router and Cisco AP

Career

Skannet

Network Project Engineer

a. Design, installation and implementation of Wide Area Networks (WAN).
b. Design, installation and implementation of Local Area Networks (LAN).
c. Network Server/Work stations configuration.
d. Implementation of Radio wireless Network using Cisco wireless technology

Career medium 05
Career

University of Ilorin

BENG, Electrical Engineering