Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Adam Silverman MBA

Adam Silverman MBA

Claims Supervisor

Meridian Health Plan

Greater Detroit Area, us

Experienced Leader with a demonstrated history of working in the Healthcare industry. Skilled in Food & Beverage, Hotel Leadership, Healthcare Industry, Claims Resolution, and Customer Satisfaction. Strong Healthcare professional with a Master of Business Administration (MBA) focused in Business Administration and Management,...

Message

1

Follower

MENU ☰

Meridian Health Plan

Claims Supervisor

Manage staff schedules for all shifts to minimize overtime costs for a team of 14
Acts as a critical point of escalation and worked to resolve denied or pending claims as expeditiously as possible
Ensure compliance to all CMS policies to achieve all production objectives and provide appropriate feedback to team members
Work with other management staff in coordinating work processes and flows
Demonstrated track record in training, mentoring and motivating teams to improve overall productivity and performance
Create action logs, scripts and procedures to improve customer service
Served as liaison between senior leadership and vendors to streamline flow of information
Delegated work assignments to staff weekly/daily
Maintained quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, identifying trends, and recommending system improvements
Organized and coordinates employee meetings, activities or programs to support open communication, motivate staff and foster employee morale