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ABENA OWENS

ABENA OWENS

T h i n k a u t h e n t i c , s t r a i g h t f o r w a r d , a n d c o o l . P i q u e t h e i r i n t e r e s t a n d k e e p i t s u p e r s u c c i n c t .

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AIG

Payment Support Technician

Ensure that all payment requests received/assigned are processed same business day of receipt.
o Make follow up calls to adjusters to ensure data completeness and accuracy, as necessary.
o Ensure high rate of productivity with payment team.
● Ensure all checks meeting check release criteria are routed to check release process in accordance
with operational guidelines.
● Request vendor additions. This includes obtaining required supporting documentation and follow­up
to ensure vendors are added to the system.
● Accurately and timely document information and facts such as stop payments, voids, SAI’s reviewed
etc.
● Train new heirs.

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