Payment Support Technician
October 2012 — Present
Ensure that all payment requests received/assigned are processed same business day of receipt.
o Make follow up calls to adjusters to ensure data completeness and accuracy, as necessary.
o Ensure high rate of productivity with payment team.
● Ensure all checks meeting check release criteria are routed to check release process in accordance
with operational guidelines.
● Request vendor additions. This includes obtaining required supporting documentation and followup
to ensure vendors are added to the system.
● Accurately and timely document information and facts such as stop payments, voids, SAI’s reviewed
● Train new heirs.