Head of Services BU, North and West Africa
May 2012 — Present
The Sub-Region consists of 22 countries across North & West Africa, with business revenue over 210 million Euros per year. It includes 20 + Operators, 400+ internal staff and over 600 external contract staff distributed over all the countries.
- Accountable for the entire range of services delivered to the customers including project management, network planning & implementation, network operations & technical support.
- Delivery Organization Leadership, Delivery Strategy, Execusion Excellence, Strategic, Recovery planning & Start up .
- P&L ownership , Upselling, STP Planning , Long Range Financial planning, Business Strategy, Accounts planning.
- Change management, and restructuring strategy