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Abby Smithhart

Abby Smithhart


Private Nanny


Student of Life, Innovator, Go-Getter, Twenty-Something Dreamer.





Private Nanny


Served as a nanny in a full-time and part-time capacity for a variety of families for nearly ten years. Currently juggling four families, three of whom have children with special needs. If you've never been in this profession you may not realize that nannying is the definition of customer service.
Provides comprehensive childcare including:
-Develop and maintain professional relationships with clients.
-Communicate effectively with parents on sensitive issues dealing with child development and progress.
-Daily routine maintenance.
-Conflict resolution.
-Behavioral management.
-Reinforced and strengthened fine and gross motor skills.
-Creative development.
-Academic assistance.
-Light housework.
-Meal preparation.

Career medium 06
Career medium 02


Corporate Management Trainee

-Built relationships with vendors and customers.
-Provided excellent customer service to clientele.
-Ensured prompt delivery of goods and services by working to improve logistics.
-Strategized ways to implement social media sites to increase business.
-Fulfilled customer's purchase orders.
-Worked closely with our customers on finding the best solution to their current dilemma.


University of Kentucky K Crew

Freshman Orientation Leader

-Facilitate in the transition of incoming students and family members to UK.
-Serve as an ambassador for the University as a student leader and as a mentor to new students.
-Advise and council freshmen students in a mentor capacity.
-Participate in ongoing professional and leadership training.
-Moderate ongoing sessions including but not limited to campus tours, book discussions, candid discussions and success tools during the freshmen orientation week.

Career medium 04
Career medium 02

University of Kentucky College of Arts and Sciences

Academic Advising Office Student Employee

-Performed a variety of clerical and administrative duties.
-Assisted students with answering academic questions and resolving academic issues.
-Maintained a positive University image in a customer service-oriented environment.
-Helped to resolve student issues through teamwork and guidance.


Taylor Swift Public Social Media Relations

Social Media Updater

-Increased social media following by 50% in nine months.
-Maintained online presence running the largest public updating account using a variety of social media and social networks including Facebook, Twitter, Instagram, and Tumblr.
-Updated live from New York City during Red album release week via personal invitation from Taylor Swift.
-Worked in conjunction with 13 Management.

Career medium 01
Career medium 06

Bracktown Learning Academy

After-School Primary Grades Mentor

-Supervised K-2 students in the completion of their homework.
-Led students in educational and stimulating activities.
-Managed conflict resolution among confrontational students.



Customer Service Associate

-Cultivated and sustained positive, professional, and orderly retail environment for patrons.
-Ensured customer satisfaction in order to boost company sales and generate regular customers.
-Processed payments and handled cash.
-Responsible for accuracy of cash drawer.
-Persuaded customers to apply for store credit card and met monthly sales goals.
-Maintained a clean and tidy dressing room.
-Managed the home decor department.
-Created merchandising displays.

Career medium 02
Career medium 06

Anne Thrasher Boyd State Farm

Inside Sales Representative/Telemarketer

-Generated leads for agents who were potential clients.
-Managed a book of prospective clients and leads.
-Assisted agents in paperwork completion and maintenance.
-Consistently met or exceeded monthly sales goals.
-Performed various clerical and administrative duties.
-Cold called local citizens in the community.
-Responsible for the intake of personal and sensitive information.
-Maintained files containing classified and confidential material to preserve their integrity.


Henderson County High School

University of Kentucky

Bachelor of Arts (BA), Sociology

University of Kentucky

Bachelor of Arts (B.A.), Sociology