Jumping Jaks Nightclub
January 2013 — December 2013
Working under the general guidance of the Bar Manager, assisting in the smooth running of the bar area to deliver a high standard of service and customer satisfaction. Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.
Operating the till and taking cash payments.
Serving customers from behind the bar, offering advice on drinks.
Responsible for keeping the bar area clean and tidy, collecting empty glasses.
Preparing the bar for service, restocking wines and spirits.
Providing a professional, friendly and courteous service to all customers.
Dealing with guest complaints in a friendly and efficient manner.
Ensuring all cash, float and till procedures are carried out in accordance with company policy.