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Monica Miller

Monica Miller

Server

Kona Grill

Baton Rouge

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Camp Bow Wow

Manager

- Supervised and maintained a cheerful, uplifting customer service experience between clients and employees.

- Handled all managerial duties such as creating employee schedules, taking bi-weekly inventory and placing corresponding orders, employee hiring and firing, paperwork and filing.

- Oversaw all training certification programs such as Pet CPR and First-Aid.

- Assisted in frequent event planning and coordinating with local animal shelters, vendors and businesses such as Woman's Hospital and Neighborhood Pet Market.

Kona Grill

Server

- Educated guests on any dinner specials offered and assisted guests in placing orders.

- Worked closely with fellow team members by assisting with table-side maintenance, plate presentation and execution as well as general restaurant cleaning duties.

- Extensively trained newly hired employees on how to uphold and exceed general business standards according to the training handbook.

- Achieved high sales numbers per guest by confidently up-selling featured items and cocktails and vividly describing the flavor profile of each dish.

Baton Rouge Community College

Anthropology Major

Special interests in Economic Anthropology, Ecological Anthropology and World Ethnography.

Bin 77 Side Bar

Bartender / Cocktail Server

- Educate customers on craft cocktails and assist guests with placing orders.

- Create cocktails and spirits for guests in a timely and efficient manner.

- Effectively communicate and execute any special requests regarding cocktails and food items for guests.

- Assist in effectively training newly hired employees