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Erin Miller

Erin Miller

Fixed-Term Faculty

Central Michigan University

Auburn

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Central Michigan University

Bachelor of Science, Child Development

3.29 GPA; Minors in Biology and Psychology

Education medium 03
Education

Central Michigan University

Fixed-Term Faculty

Engage and inform first year students seeking to enter the health professions field through class discussion, academic coursework, and experiential workshops.
Develop and enhance administrative abilities by creating course content, utilizing BlackBoard software system, and providing feedback to students via evaluation and academic advising appointments.

Career medium 06
Career

The H Hotel

Guest Services Agent

Insured positive customer experience by informing guests of reservation options and policies, organizing rooming database, and coordinating visits
Maintained professional relationships by partnering with other departmental staff to meet guests’ needs
Maintained confidential transaction information for guests by gathering payment and billing information through Opera Software Database

Career medium 04
Career

Central Michigan University Global Campus

Center Services Student Assistant

Effectively used SAP Customer Relationship Management software to organize and manage confidential student records to insure efficient correspondence between students and Global Campus representatives
Coordinated with other student assistants and departmental staff to complete a variety of assigned projects that aided in divisions overall productivity and success
Enhanced organizational culture by planning and participating in office activities and celebrations

Career medium 01
Career

Central Michigan University Leadership Institute

LeaderShape Institute Program Coordinator

Orchestrated six-day leadership program by coordinating travel and lodging logistics for 80 students and staff members with Albion College event and residential staff and identifying staff facilitators
Organized and planned Cluster Facilitator training to enhance staff’s understanding of LeaderShape Institute curriculum and best practices for small group facilitation
Partnered with Challenge Course Coordinator to design and implement teambuilding activities, which led to increased group cohesion and understanding of communication practices

Career medium 06
Career