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Caleb Jack

Caleb Jack

New Job

Marriott

Highlands Ranch

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Mountain Management

Client Relations Manager

Managed over 35 properties through out the Vail Valley. Provided customer service and concierge services to owners and their renters.

Career medium 06

First Bank

Teller

Processed all cash transactions for customers. Provided exceptional customer service in answering their questions and resolving problems. Balanced a $10,000 bank at the end of the day with 99% accuracy at the end of the year.

Career

Avon Recreation Center

Front Desk Supervisor (Part Time)

Checked all members in, answered any questions they had, resolved any issues to the satisfaction of the members, completed any projects to the satisfaction of my superiors, and supervised all staff.

Career medium 04
Career
Career medium 04

Ritz-Carlton Destination Club

Personal Assistant to Sales Managers

Completed any tasks and projects to the satisfaction of all the sales managers. Answered phone calls and transferred them to the appropriate people. Trained new hires. Ran and submitted reports. Worked daily out of the following computer systems: OTM, and Sieble. During my tenure I received several employee of the year awards.

Career

Ritz-Carlton

Conference Concierge

Set up conference rooms with internet, phone, and fax lines for groups having meetings in the hotel. Trained new hires. Met any needs the group meeting planners had. Billed the groups for any of my services they used.

Career medium 03
Career
Career medium 05

Ritz-Carlton

Hotel Phone Operator

Answered all incoming phone calls for the hotel. Transferred phone calls to the appropriate department. Responded to all guest needs and completed to their satisfaction. Created the training manual for the department. Trained all new hires. Received Hotel Trainer of The Month Award for my department.

Career

Marriott

Front Desk

Checked guests in and out. Answered any questions they had. Resolved any complaints and problems to the satisfaction of the guest. Trained new hires. Worked daily out of the following computer systems: Marsha, PMS, and Opera.

Several guests wrote letters to my managers and to Mr. Marriott himself expressing how pleased they were with my services. I received several employee awards including employee of the year for The Colorado Hotel and Lodging Association.

Career medium 05
Career

Worldview Academy

Summer Camp Counselor

I mentored teenage boys, taught them servant leadership, and trained them on how to defend/share their Christian faith.

Certified New Hire Trainer

Certified to train new hires for Marriott and The Ritz-Carlton from 2000-2009.

University of Phoenix

Business Management

2 classes in Business Management in 2002.

Arapahoe Community College

Classes consisted of drama and speech in January and September of 1999.

Jim Elliott High School

High School Graduate

Marriott

Group Rooms Coordinator

Forward new leads to the director of sales, record advance deposits, create contracts, create room blocks and rooming lists, answer phone calls, make sleeping room reservations, and respond to e-mails.