Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Alicia Peterson

Alicia Peterson

Minerals Revenue Specialist

Office of Natural Resources Revenue

Denver, CO

I'm a Navy veteran who spent six years in the intelligence field and am now forging a new career path in the Federal government. I've recently started as a Mineral Revenue Specialist at the Office of Natural Resources Revenue and am thrilled to be back in Colorado.


United States Navy

Cryptologic Technician Interpretive First Class

Led 30 Sailors in daily accountability and provided for their administrative needs. Responsible for collecting, analyzing and exploiting foreign language communications of interest as well as transcribing, translating and interpreting foreign language materials. Acted as Training Coordinator, scheduled and enrolled joint service members in vendor foreign language classes

Affiliated Computer Services, Inc.

Technical Support Representative

Answered inbound calls to troubleshoot customer’s account, device and network issues. Provided excellent customer service in a call center environment with exceptional phone etiquette and call sequencing training. Able to respond to variety of diverse customers with discretion and integrity, and handle confidential information in sensitive situations such as credit card payments.

Career medium 02

H&R Block

Reception/Customer Care

Provided excellent customer service in a tax preparation office which required a priority in relationship building. Duties included answering phones, greeting clients, and maintaining a networked appointment schedule using proprietary software. Served as administrative support for tax professionals, multitasked in a Windows operating system environment and handled client payments using point of sale software.


Defense Language Institute

Associates of Arts, Spanish

Colorado State University

Bachelors of Science, Biological Sciences

Pikes Peak Community College

Associates of Science, Biological Sciences