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Gabriela German

Gabriela German

Customer Service Representative



The Gables Apartments

Property Management

Managed the property financial records by reconciling monthly accounts payable and receivable.
Managed and maintained an 82 unit complex.
Facilitated, maintained, and enforced leasing contract agreements with building tenants, as well as rectified all tenant disputes.
Oversaw apartment building upgrade projects from start-to-completion, including negotiating projects bids to supervising contractors during renovations or maintenance upgrades
Advertised and organized open houses for leasing vacant apartments units and process lease applications.
Earned recognition for maintaining properties at high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.
Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments.

Gateway Insurance

Front Desk Receptionist

Greeting visitors
Distributing mail
Perform administrative tasks such as: preparing financial spreadsheets, managing calendars of senior team members, filing documents, making photocopies, sending and receiving fax, and in some instances light bookkeeping.
Answer inquires about company.
Arrange appointments
Make coffee and set out food
Ensure reception area is tidy
Route calls to specific people
Gathered personal and insurance information